Communication misunderstandings Essay

Communication misunderstandings happen all the time in business communications, and the consequences can range from annoying to terrible. Here are some simple rules to follow that can save you a world of trouble when communicating with colleagues and partners. Active listening Active listening is one of the best ways to effectively communicate with others. In fact, when we actually listen, misunderstanding is less likely to occur. Active listening is all about building rapport, understanding, and trust. Face the speaker, maintain eye contact, keep an open mind, engage yourself. Ask question Avoid making assumptions based on prejudiced opinions. Ask questions to confirm, whether you are the one sending or receiving the message. Never assume that you know what has been conveyed. If someone conveys a message that is unclear, ask for more clarification Be Aware of Your Verbal and Non-Verbal Language Be certain to clearly convey the same verbal and non-verbal cues. Do not give mixed communication signals. Remember, body language, facial expressions, and tone of speech play a significant part in how messages will be interpreted. For example, if you say something one way, and your facial expression says something else, it is very possible that a miscommunication may occur. Build, rapport the relationship Build rapport when you develop mutual trust, friendship, and empathy with someone. Building rapport can be incredibly beneficial to your career – it opens doors and helps establish good relationships with clients, colleagues, and team members. Manage the conflict situation Learn to resolve problems and conflicts as they arise. Learn how to be an  effective mediator and negotiator. Use your listening skills to hear and understand both sides of any argument – encourage and facilitate people to talk to each other. Try not to be judgemental but instead ease the way for conflict resolution Provide constructive feedback †¢Constructive feedback refers to providing a person with useful information about their approach, skills and/or actions in order to encourage professional and personal development. It includes both what a person is doing well and what they need to improve. you can avoid misunderstandings and check to make sure that your communication is clear. Constructive feedback motivates many who use it to change their behavior, study new things, or adopt new attitudes. The summary is also an opportunity to show your support for the other person and an effective way to conclude even a negative feedback situation on a positive note. If communicating with a person from another culture, become familiar with the needs, cultural expectations and language level of the person. have self-awareness of their own cultural practice, including prejudice, stereotyping and bias understand various cultural factors contributing to cultural differences be sensitive and appreciate a migrant’s migration experience have a good knowledge of, and skills in, communication be able to work with interpreters be willing to accept and appreciate other cultures. Communication channel Channels vary in their information richness. Information-rich channels convey more nonverbal information. As you may be able to guess from our earlier discussion of verbal and written communications, verbal communications are richer than written ones. Research shows that effective managers tend to use more information-rich communication channels than less effective managers. [1]The figure below illustrates the information richness of different information channels. Like face-to-face and telephone  conversation, videoconferencing has high information richness because Receivers and Senders can see or hear beyond just the words—they can see the Sender’s body language or hear the tone of their voice. Handheld devices, blogs, and written letters and memos offer medium-rich channels because they convey words and pictures/photos. Formal written documents, such as legal documents, and spreadsheets, such as the division’s budget, convey the least richness because the format is often rigid and standardized. As a result, nuance is lost. In business, the decision to communicate verbally or in written form can be powerful. In addition, a smart manager is aware of the nonverbal messages conveyed by either type of communication—as noted earlier, only 7% of a verbal communication comes from the words themselves. When determining whether to communicate verbally or in writing, ask yourself:Do I want to convey facts or feelings? Verbal communications are a better way to convey feelings. Written communications do a better job of conveying facts. A breakdown in the communication channel leads to an inefficient flow of information. Employees are unaware of what the company expects of them. They are uninformed of what is going on in the company. This will cause them to become doubtful of motives and any changes in the company. Also without effective communication, employees become department minded rather than company minded, and this affects their decision-making and productivity in the workplace. Eventually, this harms the overall organizational objectives as well. Hence, in order for an organization to be run effectively, a good manager should be able to communicate to his/her employees what is expected of them, make sure they are fully aware of company policies and any upcoming changes. Therefore, an effective communication channel should be implemented by managers to optimize worker productivity to ensure the smooth running of the organization. The key to effective communication is to match the communication channel with  the goal of the communication. [3] For example, written media may be a better choice when the Sender wants a record of the content, has less urgency for a response, is physically separated from the Receiver, doesn’t require a lot of feedback from the Receiver, or the Message is complicated and may take some time to understand. Oral communication, however, makes more sense when the Sender is conveying a sensitive or emotional Message, needs feedback immediately, and does not need a permanent record of the conversation. Use the guide provided for deciding when to use written versus verbal communication.

International Business Essay Example | Topics and Well Written Essays - 3750 words

International Business - Essay Example The company ranks 46th among the 500 companies listed in the fortune 500 list of global companies in terms of the highest market capitalization (Financial times, â€Å"FT Global 500 2013†). Its operations are spread over 99 cities across 39 major countries all around the world. This suggests the company’s significant global presence. With the onset of globalization, expanding operations in a foreign country has become a primary strategy followed by companies in order to explore foreign country markets and consequently gain competitive advantage. GSK is no exception as they follow the same strategy in order to lay a solid foundation for the company to make business via expanding into foreign markets. Formulation or rather implementation of such strategies, alongside accruing benefits for the company, sometimes raises concerns for the company as well. One such problem that will be described in this particular essay is the ethical issue that has proven to be a cause of con cern for GlaxoSmithKline while operating in the foreign market. Recently the company has been associated with certain ethical lapses while it was operating in China. The company was accused of carrying out unethical practices in order to beat the competition in the market and maximize value for the company. The following sections will involve a thorough analysis of the scenario that prevails in the host country and the ethical issues were faced by the company while it was carrying out its international operations. Following that, three alternative strategies to eliminate such practices will be explained and based upon that a recommendation will be suggested regarding the best strategy to be adopted by the company. Business environment in China China, being an emerging economy, offers a lot of market opportunities for investment to foreign companies. The country offers access to a large market thereby providing considerable savings in labor costs. This highlights the country’s huge potential for economic growth. However, having said that, precautionary measures must be taken as a huge difference in the political and cultural environment prevails in China that might prove to be risky thereby posing uncertainties for foreign investors (Fogel, â€Å"Business environment in china: Economic, political, and cultural factors†). Economic environment China has been known to be the most favorable destination for foreign direct investment in the recent past. The country has shown a very stable economic growth which has lured top companies from all over world into investing in China. 450 out of the Worlds fortune 500 companies invest in China. Foreign direct investment accounts for 4.1% of national tax revenue, 58% of foreign trade and 27% of the value assed production. China has a huge deposit of foreign exchange reserve which helps it conduct trade related to import and export smoothly. The country joined the World trade organization in 2001 which resulted in a rapid growth in the country’s imports and exports thereby witnessing foreign direct investment of $60 billion annually in 2006. The foreign exchange reserve of China exceeded $1 trillion for the first time in the year 2006 and thereafter in 2008 the foreign exchange reserve of China totaled to $1.9 trillion (China Foreign Exchange Reserves, â€Å"US State Administration†). China is mainly engaged in the industrial exports of manufactured goods, garments, electronics and textiles. As far as China’s infrastructure is concerned, it has suffered from

Oil Subsides impact on a government budget in Indonesia Iran and Essay

Oil Subsides impact on a government budget in Indonesia Iran and Venezuela - Essay Example It is worth noting that subsidies on fuel consumption have critical macroeconomic consequences and that many subsidies fail to serve their purpose thus causing unsustainable development. This paper attempts to analyze oil subsides’ impact on a government budget in Indonesia Iran and Venezuela. Globally, all governments are greatly concerned with their energy sectors because of the key role energy plays in the economic development. Energy consumption calls for public interventions such as use of direct grants and all sorts of tax break that are hidden in public and economic structures (Gavish & Gavish, 2012). Two-thirds of all subsidies flow to fossil fuels where subsidies to energy production are common in industrialized countries while support to energy consumption dominate developing countries (Davis, 2013). Different categories of subsidies have different impacts that include low energy prices that enhance overuse and waste while underpricing hurts energy producers. On the other hand, producer subsidies promote overproduction characterized by protection and quantity regulations that trigger further distortions in the local economy. Rationale to subsidize energy has always been to stimulate economic growth but the notion changed after the oil crises in 1970s. The growth motive was no longer considered important because governments thought it necessary to safeguard domestic energy supply while developing countries subsidized energy consumption to fuel economic growth. According to Davis (2013), energy subsidies are believed to avert possible barriers to growth although this concept has been proven ineffective especially in stimulating economic growth. According to Gavish & Gavish (2012), there are studies that show that energy subsidies hamper economic growth and therefore eliminating them (subsidies) may provide incentives for a more efficient resource allocation and spur economic growth. Moreover, energy subsidies

Effective work team Essay Example | Topics and Well Written Essays - 2000 words

Effective work team - Essay Example Self-Directing Teams 9 Advantages and Disadvantages of Self-directed teams 10 Advantages of Self-Directing Teams 10 Disadvantages of Self-Directing Teams 10 4. Key Characteristics 10 a.Shared goal 11 b.Interdependent 11 c.Bounded / Stable 11 d.Authority 11 5. Advantages of work team 12 Disadvantages of work teams 12 6. Recommendations for building an effective team 13 7. Conclusion 14 Works Cited 14 1. Introduction During the past few years several companies have experienced an important change from customary top-down approach and manager-employee paradigms to a contributing model formed on additional workable and work teams regarding various aspects of self-managing framework. In general, teams strengthen operational performance and augment work in addition to managing performances that definitely produce enhanced employees contentment, dedication and superior customer care, service and sophistication. Additionally, the research in business efficacy has frequently demonstrated that work teams are considered as a very important element of a business. Conversely, work teams are able to do the accurate task or these teams also possess the capability to do the incorrect. The moment work teams perform superior, then work teams have the potential to offer several high-quality effects to a business. When teams do their work defectively, then they have the capacity to deplete inspiration outside a business in a quick fashion about something. Unproductive work teams are definitely considered a poor symbol for upcoming era of a company. Hence if organizations are aimed at performing the things, they should have to accomplish the tasks rightly (AJML Group Pty Ltd ; Dettmann; Kam). This paper discusses team’s related concepts. The basic aim of this research is to discuss how effective work teams are beneficial to the businesses. 2. Why teams are required? Teams have forever been imperative however at the present they have turned into essential feature for the busin esses. This is due to several consistent aspects. In this scenario, managers found the big unit of comprehensive research representing that work teams are able to be much valuable as compared to the customary company hierarchical framework intended for arriving at decisions swiftly as well as proficiently. Although easy transformations like that supporting effort and comment from employees under threat are able to create a remarkable enhancement. Such as, QC (quality control) loops in addition to worker participation groups are frequently mediums for the worker contribution. Additionally, the devastation of hierarchical levels implies that individuals have to be much inter-reliant to allow accomplishing more work with less effort. Moreover, the overall pursuit for total quality, incessant development and enhanced customer service implies that the practical obstacles are contravened and individuals required collaborating among tasks, not only in a particular task (Sabre Corporate Dev elopment ; Thompson). Following are the main reasons of the team development: 1.1. Customer service focus The primary focus of every business is to effectively control customer services. Additionally, the companies and corporations all through the globe have shifted from an operational, financial perspective of clients and consumers to a relational perspective of customers. In this scenari

Cyclical Economic Development in The Economic History Essay

Cyclical Economic Development in The Economic History - Essay Example This paper analyses the process of economic growth, which emerges from and as a consequence of cyclical development. In the 19th century, business cycles were not thought of as cycles at all but rather as spells of crises interrupting the smooth development of the economy. In later years, economists and non- economists alike began believing in the regularity of such crises, analyzing how they were spaced apart and associated with changing economic structures. Schumpeter (1939) suggested that the economic development proceeds cyclically rather than evenly because innovations are not evenly distributed through time, but appear, if at all, discontinuously in groups or swarms. Schumpeter identified the "four-phases" of a cycle. Starting from the mean, a boom is a rise which lasts until the peak is reached; a recession is the drop from the peak back to the mean; a depression is the slide from the mean down to the trough; a recovery is the rise from the trough back up to the mean. From the mean, we then move up into another boom and thus the beginning of another four-phase cycle. In a sense, any cycle of whatever duration can be described as going through these four phases - otherwise the fluctuations cannot be described as "cycles". Empirical evidence shows that throughout the 19th Century, the price level moved backward and forward heavily while output was much less subject to fluctuations. The following four Kondratiev waves (ranging between 48-60 years) have been identified - going through four phases of boom-recession- depression-recovery : (1) The Industrial Revolution (1787-1842), (2) The Bourgeois Kondratiev (1898-1950), (3) The Neo-Mercantilist Kondratiev (1898-1950): and (4) The Fourth Kondratiev (1950- 2010).

Balzac and the Little Chinese Seamstress Essay Example | Topics and Well Written Essays - 500 words

Balzac and the Little Chinese Seamstress - Essay Example onto his country and as the result of purges a great number of intellectual people were sent to the so-called reeducation camps thus â€Å"ignorance was in fashion†. As in the story by Dai Sijie, two young sons of doctors were sent to a remote village to such a camp. Having a very slim chance of ever being allowed back to the city, the boys had to adjust to the life in the village; they had to endure humiliation and hard labor. The only books they were allowed to read were books approved by communists. Even playing the music could be dangerous if it was not a music approved by Chairman Mao. Most members of village the Narrator and Luo were sent to were illiterate and had low aspirations. They were uneducated: a clock was a novelty for them and, more so, the violin, which they considered a toy. The only person who ever saw such musical instrument was the tailor. However, he never heard the music it played. The â€Å"revolutionary peasants† were very ignorant. When Luo contracted malaria, the choice of cure was weeping and a â€Å"shock treatment† in the ice-cold water. When the narrator and Luo met a very beautiful little seamstress and her father, both of the young man became attracted to her. Luo confessed, though, that she was â€Å"too uncivilized† for him to fall in love. When, through the series of events, the Narrator and Luo obtained the â€Å"forbidden books†, they also started reading it to the Little Seamstress. Everyone felt the transformative power of the books. The Narrator told about the effect the book had on him: â€Å"To me it was the ultimate book: once you read it, neither your own life nor the world you lived in would ever look the same. ¨ (Sijie 107). The effect the book had on the little Seamstress was even greater. Her uneducated mind became a fertile soil for the new ideas that were coming from books. The life in the city fascinated her. In fact, the book reading or story telling became a favorite entertainment in Phoenix Mountain villages. The

HR Training and Development #3 Essay Example | Topics and Well Written Essays - 500 words

HR Training and Development #3 - Essay Example The five categories of learning proposed by Robert Gagne are: Verbal information, Intellectual Skills, Cognitive Strategies, Attitude and Motor Skills.(Gagne, 1985) Each outcome of learning is vital for successful performance. According to Gagne, each of the categories leads to a different class of human performance. (Gagne and Briggs, 1992) The situation and the required skill-set to complete a task are the issues that determine the capability that should be given top priority. However, keeping the organization's mission and its people strategy, imparting Intellectual Skills acquires greater prominence than all the other four. Intellectual Skills play a major role as they deal with knowing how to do a particular thing, using the powers of discrimination, concrete and defined concepts, and higher order rules. It is the ability to combine several simple rules into a complex rule to do something. () In fact, it is the core problem solving ability. It helps Abbott maintaining its distinct position in the market. It also helps integrating employees with the values and culture of the organization.